- P(gun)]
ƽӋ(j)ֿcЇ(gu)У(j)Чu(png)r(ji)wϵ(chung)Փ
ժҪ (j)Чu(png)r(ji)ǸУеҪh(hun)(ji)(j)Чu(png)r(ji)(du)ڿ˷УдڵĆ}(sh)F(xin)C(j)Ƅ(chung)M(jn)У(j)ЧЬF(xin)(sh)x҇(gu)У(j)Чu(png)r(ji)߀ںܶ}İI(y)п(j)Чu(png)r(ji)ĹƽӋ(j)ֿУУ(j)Чߵ(zhn)Ը߶ṩһ(g)µĹߡ
P(gun)I~ ƽӋ(j)ֿ У (j)Чu(png)r(ji)
һЇ(gu)УƽӋ(j)ֿıҪ
SwƸĸ(gu)ҽoߵȌW(xu)УֵkW(xu)(qun)Ą(l)Уؔ(ci)(d)c(jng)(zhng)(dng)m(yng)(hu)(jng)(j)İl(f)չ׃Уϣһ(g)ƵĿ(j)Чu(png)r(ji)ϵy(tng)ƹ(gu)Ʒƣ@úĸ(jng)(zhng)ڡ985̡У(gu)Ҍ(du)ߵȽͶ˾~(jng)M(fi)УBU(ku)УҎ(gu)ģU(ku)@l(f)T(hu)߶P(gun)עУͶ롪a(chn)Ч棬P(gun)Ҏ(gu)ģĔU(ku)ǷܱC|(zh)Уѽ(jng)Mڂy(tng)Ľu(png)r(ji)_ʼ̽һlƌW(xu)Ŀ(j)Чu(png)r(ji)֮·
L(zhng)ԁ҇(gu)УֻP(gun)ע̎(g)˵Ŀ(j)Ч˽Mw(j)ЧߡM(j)Чu(png)r(ji)ͻMĿ(bio)(do)λP(gun)עM(chung)r(ji)ֵĸ(g)(dng)(yu)YԴʹW(xu)УI(y)һúܸߵĽ(jng)(j)Чʁ@ø(jng)(zhng)(yu)(sh)ڵͻ}У
(1)y(tng)Ŀ(j)Чu(png)r(ji)עؽY(ji)ҕ^ҲǺ˂(g)˼TŬͰl(f)չ?ji)L(zhng)ڿй_չҲL(zhng)ڑ(zhn)Ŀ(bio)Ĉ(zh)С
(2)(j)Чu(png)r(ji)һһεг^(chng)һӣ]аьW(xu)УĶĿ(bio)cL(zhng)h(yun)l(f)չ(zhn)(lin)ϵǶ(g)(zh)зͬr(sh)M(jn)Уࠎ(zhng)ZYԴڌW(xu)УwĿ(bio)Č(sh)F(xin)
(3)ȱٌ(du)ɫ(xing)Ŀu(png)r(ji)ָ(bio)y(tng)u(png)r(ji)^֏(qing){(dio)(bio)(zhn)sҕ˸Уġɫ̓(yu)(sh)]ЌTɫu(png)r(ji)ָ(bio)ʹF(xin)@ӵָ(bio)Ҳoָ(bio)opءɫǸУkW(xu)`꣬ɫҲDŽ(chung)ֻkɫŷϽĸĿг־õ(j)Чָ(bio)Ҫ(qing)(du)kW(xu)ɫČ(do)ܣo(h)УɫkW(xu)ķeO
(4)u(png)r(ji)(ni)ֻڽ̌W(xu)Ϳϣ]u(png)r(ji)YYԴʹǷЧҲ]бO(jin)УǷ齛(jng)(j)l(f)չؓ(f)؟(z)Ρָ(bio)wϵخa(chn)pͶ^̣]зӳУkW(xu)ЧrڸУ(qing)(jng)(zhng)
(5)u(png)r(ji)ĿǪ(jing)ԵÁl(f)нͽN]M(jn)Ϣ_(d)M(jn)߽|(zh)Ŀ
ȻF(xin)еĿ(j)Чu(png)r(ji)Փ]γһ(g)u(png)r(ji)(ni)ݲȫ]иw(dng)ĸ(g)档ָ(bio)wϵҲԮa(chn)ָ(bio)ȱͶָ(bio)^ָ(bio)ܺYԴʹǷЧu(png)r(ji)c(din)ǸУ^ȥrܷӳW(xu)У(chung)δr(ji)ֵ
ƽӋ(j)ֿԭ
ƽӋ(j)ֿ(gu)(hu)Ӌ(j)W(xu)ҿm(Kaplan)͏(f)d˾ZD(Norton)1990оδĽM(j)Чy(c)֮һNI(y)(j)Чu(png)r(ji)͑(zhn)Թϵy(tng)I(y)еõˏVđ(yng)òȡ˾ijɹ̌W(xu)ԺƽӋ(j)ֿQʮӰđ(zhn)ԹߡƽӋ(j)ֿĺ˼ͨ^I(y)ؔ(ci)(w)(Financial)(Customers)(ni)(Internal Business Process)W(xu)(x)cL(zhng)(Learning and Growth)Ă(g)ָ(bio)Ĝy(c)CϷӳI(y)Ŀ(j)Ч(ĽY(ji)(gu)D1ʾ)
Dʾ(du)I(y)fKĿǞ˫@(rn)ӳ@ˮƽؔ(ci)(w)Կ(j)Чָ(bio)I(y)Ҫ档͌(du)a(chn)Ʒ(w)ĝM얹̺(qing)I(y)Ј(chng)(jng)(zhng)(yu)(sh)_I(y)L(zhng)h(yun)ؔ(ci)(w)I(y)(j)(ni)I(y)ṩa(chn)Ʒ(w)^̣(du)I(y)ؔ(ci)(w)ԼͷĿ(bio)Č(sh)F(xin)P(gun)Iãă(ni)I(y)(yng)ЩϾЃ(yu)(sh)I(y)ČW(xu)(x)cL(zhng)淴ӳI(y)Ƿ^m(x)M(jn)̈́(chung)δr(ji)ֵĶɞ錍(sh)F(xin)(g)ָ(bio)ĻA(ch)
ҊƽӋ(j)ֿһNµĿ(j)Чu(png)r(ji)ķ(w)(du)(ni)W(xu)(x)cL(zhng)YԴĂ(g)挦(du)(g)W(xu)УM(jn)йM(jn)W(xu)УL(zhng)ڰl(f)չ(zhn)ԵČ(sh)F(xin)^ҕijһҕIJƽӋ(j)ֿͻMĿ(bio)(do)λԌ(sh)F(xin)(zhn)Ŀ(bio)ё(zhn)Ŀ(bio)ֽһϵпɜy(c)ָ(bio)oָ(bio)֮gP(gun)ϵD҂ṩһ(g)ķܣʹW(xu)У܉?q)ӌھ}a(chn)ԭ׃^ȥ^ʹt(y)^_ʹt(y)_Ƭ⣬ڌ(sh)ʩ߀ͨ^ϢM(jn)P(gun)ע(g)˰l(f)չṩmӖ(xn)C(j)(hu){(dio)(dng)ķeOԺ(dng)ԣl(f)(chung)¿(j)Чĝڄ(dng)
ƽӋ(j)ֿM(jn)У(gu)µu(png)r(ji)wϵ
ƽӋ(j)ֿĺľǎƽքeؔ(ci)(w)cؔ(ci)(w)ƽ⡢Y(ji)c(dng)ƽL(zhng)Ŀ(bio)cЄ(dng)ƽ⣬@ƽ܉ܺõؽQF(xin)Ć}ƽӋ(j)ֿƽL(zhng)Ŀ(bio)cЄ(dng)ƽӋ(j)ֿ(sh)HһN(zhn)ԵĿ(j)Чu(png)r(ji)ͨ^Ă(g)h(hun)(ji)ѸУL(zhng)Ŀ(bio)cЄ(dng)(lin)ϵʹøУڶ(g)x(du)(sh)F(xin)L(zhng)ڑ(zhn)Ѓr(ji)ֵķһЩƫx˸Уl(f)չ(zhn)ԵӋ(j)M(fi)YԴeǸߌӹߵĕr(sh)gĶL(zhng)Ŀ(bio)Č(sh)F(xin)ƽӋ(j)ֿýY(ji)c(dng)ָ(bio)ԽQУֻؽY(ji)ҕ^̵ıײƽӋ(j)ֿĄ(dng)ָ(bio)^ָ(bio)˷ӳڸԍλΞW(xu)Уl(f)չؕI(xin)һ棬Լ(l)Ŀ(bio)ŬһԌ(du)ĹԼԺϵЄ(dng)M(jn)Ќ(sh)r(sh)O(jin)أu(png)r(ji)Ƕ뵽ճSr(sh)mеƫʹW(xu)УйĿ(bio)~M(jn)ƽӋ(j)ֿؔ(ci)(w)cؔ(ci)(w)ָ(bio)ʹУ߸ЧýYԴpM(fi)협(yng)wƸĸĄ(l)Уؔ(ci)(d)څ(sh)ߌW(xu)УĽ(jng)(j)ЧĶ@ø(jng)(zhng)(yu)(sh)
@Щc(din)ʹƽӋ(j)ֿһN(zhn)ԡȫԵĿ(j)Чu(png)r(ji)đ(yng)Õ(hu)oУ(j)Чu(png)r(ji)ǰ
īI(xin)
[1]_ؿml(wi)ZDƽӋ(j)ֿ(zhn)ԞЄ(dng)[M].VݣV|(jng)(j)2004.
[2]_R.ǠI(yng)MƽӋ(j)ֿ[M].Ї(gu)ؔ(ci)(jng)(j)磬2004.
[3](qing).҇(gu)ߵȽu(png)RĆ}cĸ(du)[J].ߵȽо1998.
[4]܊.ߵȌW(xu)УwƸĸ̽[J].F(xin)2000.
[5]x.УԺ(ϵ)(j)Чu(png)ľCu(png)r(ji)[J].W(xu)ԺW(xu)(bo)2001.
[6](hu).(dng)ǰ҇(gu)u(png)r(ji)R(zhn)c(du)[J].ƌW(xu)о1995.
ƽӋ(j)ֿcЇ(gu)(j)Чu(png)r(ji)wϵ(chung)ՓġP(gun)£
ƽӋ(j)ֿĹ˾(hu)(j)Чu(png)r(ji)ģʽՓ04-27
ƽӋ(j)ֿ@(j)ЧеxՓ04-29
ƽӋ(j)ֿīI(xin)C.05-01
ƽӋ(j)ֿ()03-12
ꖹ늌(sh)`ƽӋ(j)ֿ04-26
(gu)ؔ(ci)֧(j)Чu(png)r(ji)wϵՓ04-29
ԇI(y)ɱcƽӋ(j)ֿĽY(ji)04-30
ϣD˾ƽӋ(j)ֿ04-30