外貿貨物索賠英語對話

　　這是小編為大家提供的外貿貨物索賠英語對話，快來看看吧。

　　K: Hello, this is my business card.

　　你好，這是我的名片。

　　Z: Hello, what's the matter with you?

　　你好，請問你有什么事嗎?

　　K: We received the goods you delivered us. But to our amazement, the quality of the goods is very bad. I was sent by our company to talk about the claim matter with you.

　　你們給我們的貨物收到了，但我們想不到的 是，貨物的質量很低劣。我是被我們公司派 來談談關于索賠事頂?shù)摹?/p>

　　Z: But I need to know the facts first. What is the performance of inferior quality?

　　我得先了解一下事實。請問質量低劣的表現(xiàn) 是什么?

　　K: Half of this batch of clothes is musty, and out of shape, so we are not likely to sell them out. You should be responsible for our loss.

　　這批衣服的一半發(fā)霉了，并且走了形。我們 是不可能再出售的。你們要負責承擔我們的損失。

　　Z: But before the shipment, we check all of them carefully, and every piece is good.So I am sorry to tell you that we can't entertain your claim.

　　但是在發(fā)貨前我們對他們都經過嚴格的檢 查，每一件都是很好的。所以我很抱歉地告 訴你，我們可能不能接受你們的索賠。

　　K: But after the arrival, they are inferior quality of goods. How do you explain this?

　　但貨物到達后是質量低劣的產品，這個你怎么解釋啊?

　　Z:I suppose this should be caused by the dampness in transit. Since we achieve this transaction on the basis of F.O.B, we just guarantee the shipping quality, and don't ensure the landed quality.

　　我想應該是貨物在運輸中受潮引起的。由于 我們是在離岸價的基礎上成交的，我們只保證裝船質量，而不管到岸質量的。

　　K: Can you prove that the goods you send out is good?

　　你們能證明你們發(fā)出質量是好的嗎?

　　Z: Of course. This is the goods quality inspection certificate by the security department, which says the quality and packing are both qualified.

　　當然，這是發(fā)貨時安檢部門的質量檢驗證書，質量和包裝都是合格的。

　　K: Well, that is OK. That is It.

　　哦，那好吧。就這 樣吧。

　　Z: Did you in sure the goods? If yes, your claim can be referred to the insurance company for compensation.

　　你們對貨物投保險了嗎?如果是，你們可以 向保險公司申請索賠的。

　　K: I know. Thank you for your kindness. See you.

　　我知道，謝謝你的好意。那再見了。

　　Z: See you.

　　再見。

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